Privacy Policy
Overview
Fortiva Residential, LLC (“Fortiva Residential,” “we,” “us,” or “our”) operates apartment community websites on behalf of the properties we manage. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.By using this website, submitting an inquiry, or applying for residency, you agree to the practices described below.
Information We Collect
Information you provide directly:•Name, phone number, email address, and mailing address
•Rental application data, including employment, income, and rental history
•Payment information (processed through secure third-party platforms)
•Communications you send to us, including maintenance requests and general inquiries
Information collected automatically:
•IP address, browser type, device information, and pages visited
•Cookies and similar tracking technologies used to improve site performance and analytics
How We Use Your Information
We use the information we collect to:•Respond to leasing inquiries and schedule tours
•Process rental applications and verify eligibility
•Manage your tenancy, including maintenance and communications
•Process payments and maintain financial records
•Comply with legal obligations, including fair housing requirements
•Improve our websites and marketing efforts
We do not sell your personal information to third parties.
How We Share Your Information
We may share your information with:•Our property ownership partners and asset management teams for operational and reporting purposes
•Third-party service providers who assist with leasing, CRM, payment processing, background screening, and website hosting — all bound by confidentiality obligations
•Law enforcement or regulatory authorities when required by law or to protect the rights and safety of residents, staff, or property
Cookies
This website uses cookies to analyze traffic and improve your experience. You may disable cookies through your browser settings; note that some site features may not function properly if you do.Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Applicant data for declined or withdrawn applications is retained for a minimum period consistent with fair housing recordkeeping requirements.Your Rights
Depending on your location, you may have the right to:•Access the personal information we hold about you
•Request correction of inaccurate information
•Request deletion of your information, subject to legal and operational limitations
•Opt out of marketing communications at any time
To exercise any of these rights, contact us using the information below.